UNI CEI EN 50518


Ministerial Decree No. 115/2014 requires Private Supervisory Institutes to obtain certification of standard UNI CEI EN 50518 "Monitoring and alarm reception centre" by an accredited certification Body.

In precise terms, certification is mandatory for all organisations having one or more alarm call monitoring and receiving centres in respect of security operations.

As an Accredia-accredited independent third-party certifying body, the ANCCP Certification Agency S.r.l. operates in this field to provide certification for companies under the UNI CEI EN 50518:2014 standard.

This standard (which replaced UNI 11068) is structured in a package comprising:

UNI CEI EN 50518-1:2014 "Alarm monitoring and receiving centre - Part 1:Requirements for positioning and construction."This specifies minimum requirements for the design and structure of buildings where signals generated by alarms and thefts will be monitored and analysed as an integral part of a wider security system for safety and security.The requirements apply to remote sites where a number of systems send signals to multiple alarm receiving centres, and specific sites that monitor and process alarms generated by one or more alarm systems installed within the perimeter of a particular site;

UNI CEI EN 50518-2:2014 "Alarm monitoring and receiving centre - Part 2:Technical requirements”; this specifies the technical requirements for alarm monitoring and receiving centres in terms of performance, signal reception, communication, inspections, registration and availability of data, and identifies the criteria for inspection;

UNI CEI EN 50518-3:2014 “Alarm monitoring and receiving centres – Part 3:Procedures and requirements for operating".This specifies requirements and procedures for the operational management of monitoring and alarm receiving centres.

Independently from what is required by law, the UNI 50518 certification can result in substantial benefits and advantages for companies, in particular:

- it boosts the company's image;

- it is a transparency tool that communicates the level of service provided;

- it demonstrates compliance with mandatory requirements;

- it acts as a guarantee to customers;

- it allows more opportunities to bid for tenders and contracts.

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